TheBlockZone offers free tracked & insured worldwide delivery on all orders through premium couriers such as FedEx, UPS, DHL, SF Express and more.
Please note, as you may know couriers worldwide are experiencing delays due to cancelled flights, trade and travel restrictions, limited workforce and other factors. We are working closely with our distributors to avoid these delays as much as possible, however in some cases the below delivery timeframes may not be met. We thank you for your patience & understanding during this time. If you have any questions please reach out to us by replying to this email and we'll be happy to help.
|Region||Delivery Type||Delivery Time|
|UK & EU||Free tracked & insured delivery.||3 - 10 working days|
|US & Canada||Free tracked & insured delivery.||4 - 10 working days|
|Australia & New Zealand||Free tracked & insured delivery.||2 - 8 working days|
|Japan & South Korea||Free tracked & insured delivery.||2 - 5 working days|
|Singapore, Malaysia, Taiwan||Free tracked & insured delivery.||3 - 8 working days|
|International||Free tracked & insured delivery.||5 - 15 working days|
Once we receive an order, we process it within 24h and your order gets sent to a distribution centre. This distribution centre then selects the fastest shipping method from a range of highly reputable couriers and dispatches the order swiftly. When your order has been dispatched from the distribution centre, you will receive an update with your tracking code.
Please note that in order for us to minimise delivery time and to be able to keep international delivery free, we replace any original boxes of the product with a smaller, more ergonomic and more secure packaging option. Large models are shipped in plain boxes and smaller models may be shipped in padded pouches.
Please allow extra shipping time for the Microsets Collection. These sets are sent to you directly from our suppliers and shipping to EU countries takes 5-30 days, depending on the exact address. This only applies to the Microsets collection.
If you encounter any problems with your delivery, courier or otherwise, please contact us on firstname.lastname@example.org and we will help you resolve your problem. Don't forget that your order can always be tracked by accessing your account section.