Shipping Information

TheBlockZone offers free tracked & insured worldwide delivery on all orders through premium couriers such as FedEx, UPS, DHL, SF Express and more.
Please Note: Due to planned disruptions in our distribution network, all orders placed 18th January - 31st January will be dispatched on the 1st of February. We apologise for the inconvenience caused and will do our best to get all orders dispatched as soon as possible. 

Region Delivery Type Delivery Time
UK & EU Free tracked & insured delivery. 3 - 10 working days
US & Canada Free tracked & insured delivery. 4 - 10 working days
Australia & New Zealand Free tracked & insured delivery. 2 - 8 working days
Japan & South Korea Free tracked & insured delivery. 2 - 5 working days
Singapore, Malaysia, Taiwan Free tracked & insured delivery. 3 - 8 working days
International Free tracked & insured delivery. 5 - 15 working days

Once we receive an order, we process it within 24h and your order gets sent to a distribution centre. This distribution centre then selects the fastest shipping method from a range of highly reputable couriers and dispatches the order swiftly. When your order has been dispatched from the distribution centre, you will receive an update with your tracking code.

Please note that in order for us to minimise delivery time and to be able to keep international delivery free, we replace any original boxes of the product with a smaller, more ergonomic and more secure packaging option. Large models are shipped in plain boxes and smaller models may be shipped in padded pouches.

Please allow extra shipping time for the Microsets Collection. These sets are sent to you directly from our suppliers and shipping to EU countries takes 5-30 days, depending on the exact address. This only applies to the Microsets collection. 

If you encounter any problems with your delivery, courier or otherwise, please contact us on info@theblockzone.com and we will help you resolve your problem. Don't forget that your order can always be tracked by accessing your account section.